Lotus Traveler Not Syncing

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Lotus Traveler Not Syncing

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Functionality

Platform: Other

Release: 8.5

Reproducible: Always

Please help. I recently installed Lotus Traveler on an 8.5 server. The installation went well, however, I had (have) an issue with applying policies.

However, that is not my main concern. I have the traveler running on multiple cellphones just fine. It is syncing e-mails.

However, on my cell phone it shows connected and I can force syncing, but nothing shows up in the inbox or calendar. I checked the log on my phone and it says:
Sync Completed successfully.
Sync Results:
No items were synced.

At installation, I checked the box for mail and calendar. It did create a mailbox for Traveler Mail, however it remains blank. I have a HTC Wing phone which is running WM 6.1. I did try uninstalling/reinstalling and even tried doing a hard reboot but to no avail.

Did anyone have a similar problem? What can I do?

Feedback number WEBB7RBREV created by ~Dana Nonfreeveretsi on 04/21/2009

Status: Open
Comments: